Tariff & reimbursement


Standard-Tariff for a Webcam Consultation


For specialists contacted per webcam, the costs are covered by the health insurance ( Helsana , SWICA , CSS , Groupe Mutuel , Concordia and other health insurance companies). DeinDoktor respects the privacy of patients and communicates absolutely no information with insurance companies. The patient decides whether she or he submits this documents to the health insurances to be refunded or not. The rates are valid for the normal case of illness. Our system also allows to apply rates for accident / military and disability insurances. In this case other (slightly higher) rates apply.

CantonSpecialist 10 minnext 5 minPsychiatrist 10 min next 5 min
AG23,7115,8131,915,95
AI22,1114,7429,7514,87
AR22,1114,7429,7514,87
BL24,2416,1632,6116,31
BS24,2416,1632,6116,31
BE22,9115,2730,8215,41
FR24,2416,1632,6116,31
GE25,5717,0534,4117,2
GL22,1114,7429,7514,87
GR22,1114,7429,7514,87
JU25,5717,0534,4117,2
LU21,8414,5629,3914,69
NE24,5116,3432,9716,49
NW22,9115,2730,8215,41
OW22,9115,2730,8215,41
SG22,1114,7429,7514,87
SH22,1114,7429,7514,87
SZ21,8414,5629,3914,69
SO22,3814,9230,1115,05
TG22,1114,7429,7514,87
TI25,3116,8734,0517,02
UR22,9115,2730,8215,41
VS21,8414,5629,3914,69
VD25,5717,0534,4117,2
ZG21,8414,5629,3914,69
ZH23,7115,8131,915,95

For psychiatrists and during emergency hours special rates apply, which are displayed also at Tarmed. Emergency surcharges depend on the time of consultation (e.g. at night or in the evening ). For psychiatrists contacted per webcam the costs can be refunded.

Special rates apply to the following times.

Case D:
Mo to Su: 7.00 to 10.00 pm
Sa: 12.00 to 7.00 pm
Su: 7.00 to 7.00 pm

Case E:
Mo to Su: 10.00 bis 7.00 pm.
During other times normal rates apply.

The automatically calculated invoice amount (according to time, duration and Canton) is sent by invoice of the doctor to the patient after the webcam consultation.




Tariff set by the doctor


The doctor has also the possibility to set a price he wants at DeinDoktor.ch. In this case the doctor chooses price per consultation or price per minutes. The Price will be shown before the consultation begins.







Tariff for a second opinion


Depending on the time needed for the case by the specialist or generalist the price varies. After the consultation an invoice will be sent from DeinDoktor to the patient. The invoice can be sent to the Health insurance (Helsana, SWICA, CSS, Groupe Mutuel, Concordia and other health insurance companies) to be refunded. DeinDoktor respects the privacy of patients and communicates absolutely no information with insurance companies. The patient decides whether she or he submits this documents to the health insurances to be refunded or not.

Patients who are insured within the general practitioner model (Hausarztmodell) may require a letter of reference from the family doctor for a refund.

  • Average price for second opinion by a general practitioner = 59,- CHF
  • Average price for second opinion by a specialist = 99,- CHF
  • Average price for second opinion by a psychiatrist = 99,- CHF
  • Service- Fee = 9,90- CHF (not refundable)


Canton Minimal Cost (5 min) Average Cost (25 min) Maximal Cost (120 min)
AG19,5697,81469,49
AI18,2491,21437,84
AR18,2491,21437,84
BL20,00100,00480,04
BS20,00100,00480,04
BE18,9094,51453,66
FR20,00100,00480,04
GE21,10105,50506,41
GL18,2491,21437,84
GR18,2491,21437,84
JU21,10105,50506,41
LU18,0290,11432,56
NE20,22101,10485,31
NW18,9094,51453,66
OW18,9094,51453,66
SG18,2491,21437,84
SH18,2491,21437,84
SZ18,0290,11432,56
SO18,4692,31443,11
TG18,2491,21437,84
TI20,88104,40501,14
UR18,9094,51453,66
VS18,0290,11432,56
VD21,10105,50506,41
ZG18,0290,11432,56
ZH19,5697,81469,49

Limit the price


DeinDoktor offers patients the opportunity to limit the price for second opinions. In the request form for a medical second opinion or medical advice, the patient has the option to set a maximum price and thus a maximum processing time by the doctor. The doctor gets the upper price limit displayed prior to processing the request and can decide if it makes sense to answer the case in the requested time.